American Furniture Classics and OS Home and Office Furniture products are warranted against defects in material or workmanship for 90 days. We promise to provide all replacement parts needed on a prompt basis at no charge to the consumer. If we cannot provide relief with parts, we will replace the entire item or give credit up to the wholesale cost of the item at our discretion.
All parts or products that meet the warranty requirements will be shipped no charge via the discretion of our Customer Service Department. Any special handling charges (second day, overnight, etc) will be the responsibility of the consumer.
All warranty claims apply only to the original purchaser and require proof of purchase verifying the purchase date.
This service is available by contacting us between 8:30 am and 4:30 pm Central Standard Time Monday through Friday excluding holidays. You may contact us as follows:
Telephone 888 673 9080
417 673 9000
Fax 417 673 9081